l89b Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how l89b ("Platform", "We", "Us", "Our") collects, processes, uses, stores, and protects personal data provided by users ("Player", "You", "Your") who access or use the l89b online casino and sports betting platform available at https://l89b.pro. This Policy forms part of and should be read alongside the l89b Terms and Conditions.

By registering an account on l89b or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the l89b platform.

Our Data Protection Commitments

2. Information We Collect

l89b collects personal data in the following categories. We collect only what is strictly necessary for the purposes described in this Policy:

l89b does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for age verification and identity checks. Where government-issued photo identification is collected for KYC purposes, it is handled with the highest level of security and access controls.

3. How We Use Your Information

l89b uses the personal data we collect for the following purposes only. We do not use your data for any purpose not listed here without first obtaining your separate, explicit consent:

• Account creation and management: to register your l89b account, maintain account records, and communicate with you regarding your account status, security alerts, and policy updates.
• Identity and age verification (KYC): to verify that you are who you say you are and that you are at least 21 years of age, as required by our platform policies.
• Payment processing: to process your deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial transaction records.
• Platform security and fraud prevention: to monitor account activity for unusual patterns, detect and prevent money laundering, bonus abuse, collusion, and other fraudulent activities.
• Responsible gaming: to monitor your gambling patterns over time for signs of problem gambling, to apply deposit limits and session time limits that you have set, and to enforce self-exclusion requests.
• Legal and regulatory compliance: to comply with applicable laws, respond to lawful requests from government authorities or law enforcement, and maintain records as required by applicable regulations.

Where l89b wishes to use your data for a new purpose not listed above — such as sending you promotional emails about new games or offers — we will first ask for your separate, explicit opt-in consent. You may withdraw that consent at any time by contacting our support team at [email protected].

4. Legal Basis for Processing

l89b processes your personal data on the following legal bases:

• Contractual necessity: processing that is required to provide the l89b platform service to you under our Terms and Conditions, including account management, payment processing, and KYC verification.
• Legal obligation: processing required to comply with applicable laws and lawful requests from regulatory or law enforcement authorities, including anti-money-laundering record-keeping requirements.
• Legitimate interests: processing undertaken to protect l89b and its players from fraud, collusion, and security threats, and to monitor and enforce responsible gaming commitments, where those interests are not overridden by your data protection rights.
• Consent: processing for purposes beyond those listed above — such as sending you optional promotional communications — which requires your separate, explicit, and freely given consent that you may withdraw at any time.

5. How We Share Your Information

l89b does not sell, rent, or trade your personal data. We share your data only in the limited circumstances listed below, and only to the minimum extent necessary for each purpose:

• Payment processors: your financial data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process deposits and withdrawals you have requested. These providers process your data under their own privacy policies and are bound by their own regulatory obligations.
• KYC verification partners: identity and age verification data is shared with our authorised KYC service providers for the sole purpose of verifying that you meet our eligibility requirements. These partners are contractually prohibited from using your data for any other purpose.
• Legal and regulatory authorities: we will disclose your personal data to government authorities, law enforcement agencies, or regulators when required to do so by applicable law or by a valid legal order, without prior notice to you where the law prohibits such notice.
• Business transfers: in the event of a merger, acquisition, or sale of all or a substantial part of l89b's business, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer by a prominent notice on the l89b platform.

6. Payment Data and KYC Information

When you make a deposit or withdrawal on l89b using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment details are transmitted directly and securely to the relevant payment provider over an encrypted connection. l89b does not store your full mobile wallet PIN, card number, or bank account password on its servers at any time.

For KYC verification purposes, l89b may collect and store copies of your government-issued identification documents (such as your National Identity Card or passport) and proof of address. These documents are stored in an encrypted, access-controlled document management system and are accessible only to authorised l89b compliance staff. KYC documents are retained for the period required by applicable law and then securely deleted.

7. Cookies and Tracking Technologies

l89b uses cookies and similar tracking technologies on the l89b platform to ensure the platform functions correctly and to improve your experience. We use the following categories of cookies:

• Strictly necessary cookies: these cookies are essential for the l89b platform to function. They include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled.
• Functional cookies: these cookies remember your preferences (such as your preferred language and display settings) to personalise your experience on l89b across sessions.
• Analytics cookies: these cookies collect anonymised data about how players use the l89b platform — such as which pages are visited most often and how long sessions last — to help us improve the platform. This data is aggregated and does not identify individual players.

You may manage your cookie preferences through your browser settings. Please note that disabling functional or analytics cookies may affect your experience on the l89b platform, but will not prevent you from accessing the core platform features. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.

8. Data Retention

l89b retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy. The following general retention periods apply: account data and transaction records are retained for a minimum of 5 years from the date of account closure to comply with anti-money-laundering record-keeping requirements; KYC identity documents are retained for the period required by applicable law from the date of verification and then securely deleted; technical and usage data is retained for 12 months on a rolling basis for security and fraud prevention purposes.

When your personal data is no longer required for any legitimate purpose, l89b will securely delete or anonymise it so that it can no longer be associated with you. If you request account closure, l89b will begin the data deletion process within 30 days of completing any outstanding KYC or financial obligations on the account.

9. Your Data Rights

As a user of the l89b platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account email address and a description of your request:

• Right of access: you have the right to request a copy of all personal data that l89b holds about you. We will provide this within 30 days of receiving a valid, verified request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: subject to l89b's legal data retention obligations, you have the right to request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, or when you withdraw consent (where consent was the legal basis for processing).
• Right to restrict processing: in certain circumstances, you have the right to request that l89b restricts the processing of your personal data — for example, while a dispute about the accuracy of the data is being resolved.
• Right to object: you have the right to object to l89b processing your personal data on the basis of legitimate interests, where your particular situation means that processing is no longer justified. You also have the right to opt out of any marketing communications at any time.

l89b will respond to all valid data rights requests within 30 days. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days and will notify you of the extension. l89b may ask you to verify your identity before processing a data rights request to protect your account from unauthorised access.

10. Security Measures

l89b implements and maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL 256-bit encryption for all data in transit between your device and the l89b platform; access controls that restrict access to personal data to authorised l89b personnel only; secure, access-controlled server environments with regular security auditing; and automated fraud detection systems that monitor account activity in real time.

While l89b takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your l89b account password and login credentials secure and for logging out of your account after each session, especially when using a shared or public device. If you suspect that your account has been compromised, please contact our support team at [email protected] immediately.

11. Children and Minors

l89b is strictly intended for adults aged 21 and above. l89b does not knowingly collect, process, or store personal data from any person under the age of 21. If you are under 21 years of age, you are not permitted to use the l89b platform and you must not provide any personal data to l89b. If l89b discovers or has reason to believe that a registered account belongs to a person under 21 years of age, that account will be immediately closed, all personal data associated with the account will be securely deleted (subject to any mandatory legal retention requirements), and any funds deposited will be returned to the source payment method after identity verification.

12. Changes to This Privacy Policy

l89b reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, l89b will update the effective date shown at the top of this page. Where changes are significant, l89b may also notify registered players by email to the address on file. It is your responsibility to check this page regularly to stay informed of any updates.

Your continued use of the l89b platform after any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the l89b platform immediately and request account closure by contacting our support team.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how l89b is handling your personal data, please contact our support team by email. We aim to respond to all privacy-related enquiries within 30 days Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]